FAQ ABOUT OUR PRODUCTS
"Near sighted" correction allows clear distance vision for general diving activities. We offer a standard selection of single vision lenses that are installed in our "Vision Correction Masks". This will require your vision prescription to select the lenses needed for this mask.
"Far sighted" correction allows clear near vision for reading numbers and text from dive computers and SPG's. We offer a standard selection of bifocal lenses that are installed in our "Gauge Reader Masks". The upper portion of the lens is clear and lowering your eyes to the bifocal segment provides magnification for reading. Most people who need Gauge Readers already use reading glasses and know how much magnification they prefer.More information explaining ordering is in our Tek-Tip at Vision Correcting Masks.
All products purchased through Dive Gear Express are backed by the branded manufacturer limited warranty. Warranties vary widely by brand and type of product so please consult the manufacturer's website and/or user manual of the product in question for specific warranty details. In addition, all our house brand DGX Gears™ products are customer satisfaction guaranteed for the useful life of the product, backed by Dive Gear Express. Generic and unbranded products are guaranteed by Dive Gear Express for one year from date of purchase. Services by Dive Gear Express are guaranteed for a period of ninety days.
Warranty service usually requires return to either Dive Gear Express or the branded manufacturer if you prefer. If you are are unable to use a pre-paid return label then you pay for warranty shipping costs back to us and we always pay for the warranty shipping costs back to you.
Yes and no; this simple question has a complex answer because there is no widely recognized scuba diving standard for what constitutes suitability for oxygen service. Hypothetically, the equipment we sell could be used with oxygen if we describe it as Nitrox Ready, otherwise you should assume air only service. However from the point of view of stringent U.S. aerospace guidelines and Compressed Gas Association handling standards for oxygen, nothing in general use in recreational diving is suitable for oxygen service.
The reason why we can't give you a simple unqualified "YES" is related to the associated risks when the circumstances of use are completely outside our control. To dive using oxygen requires you to make an informed decision to accept for yourself the risks of handing the oxygen. Reading the following articles will help you to form your own opinion about the answer: Understanding Nitrox Ready and Oxygen Service along with About '40% MAX OXYGEN' Disclaimers.
We are often asked for sizing advice on Fins. Unfortunately we don't have much to add beyond what is mentioned on the website in our product descriptions. The only general statement we can make is that the most common exchange we see is for the next size larger.
There is no size standardization between brands of fins (or even between different models from the same brand) and so you cannot assume that a size in one brand of fin is the same dimensions as the size in another brand; even when the designs look very similar. Taking some actual measurements of your boot while on your foot and comparing to our foot pocket dimension charts will help determine the size selection for your desired fit.
If you are not certain about your fin size then our recommendation is not to order until you can make that determination. While Dive Gear Express will accept fins for return, fins do not qualify for a free prepaid return label.