Our Contact Information
We respond promptly.
Customer Service: Monday to Friday,
9:00 am until 4:30 pm Eastern Time
Our current local time is:
Dive Gear Express LLC
4100 N Powerline Rd STE E1
Pompano Beach, FL 33073-3039
Coronavirus Update: Our order processing, shipping and customer care departments are fully operational. To practice 'social distancing,' some of our customer care team are working from home, and we have temporarily suspended in-store pickups. We also practice good hygiene while packing orders, including wearing gloves, and are frequently sanitizing our shipping stations. The well-being of everyone is our top priority and we genuinely appreciate your business.
Your Customer Care Team Members
It's Easy to Get Answers
Many general questions are answered in our FAQ and INFO pages, or you can use our Messaging Icon in the lower right hand corner of our website to chat and send e-mail. During business hours we answer telephone calls or reply to chats immediately and e-mails in a few minutes, otherwise we reply the next business day.
We Take Security Seriously
At Dive Gear Express, we adopt newer technologies sooner rather than later in order to follow 'best practice' to help protect the privacy of the information you share with us. That means we have taken measures to assure that no electronic storage, processing, or transmission of sensitive cardholder data occurs on our systems and our staff never have access to your complete primary account number information at any time under any circumstances. We host only on professionally managed servers that are dedicated exclusively to us and co-located in world class data centers. www.DiveGearExpress.com receives an A+ on the Qualys SSL Labs server test and 100% on the Internet.nl website tests.
While no technology can guarantee security of information from cyber attack, we want you to know Dive Gear Express takes our responsibilities for the security of our relationship with you very seriously.