Frequently Answered Questions - FAQ
Dive Gear Express is an authorized service center for Dive Rite, Mares XR, and Poseidon regulators. We of course also provide maintenance service for our house brand DGX Gears regulators. For all the details visit SCUBA Regulator Maintenance Service at Dive Gear Express.
For regulator brands that we are not certified to service, we recommend using a factory authorized service center nearest you. Three long established U.S. based companies that specialize in factory authorized regulator service for most brands are Airtech in North Carolina, RegTech in Wisconsin, and Pacific Scuba Repair in California.
Any competent service tech will have no issues with service of the DGX Gears models. There is nothing unique about the DGX Gears brand regulators in terms of service requirements and needs no special tools and supplies beyond those generic tools and consumables found on the typical regulator technicians bench. We believe our customers also have the right-to-repair, so we publish detailed service manuals and we sell without restriction all service parts for the DGX Gears brand regulators. See the Product Attachments tab of the service kits for service manuals including IPB and torque values.
If you prefer, you may also send your DGX Gears brand regulators in for service or repair at our DGX Service Department located on the east coast in Florida or Pacific Scuba Repair located on the west coast in California. Dive Gear Express only services brands we sell: DGX Gears, Dive Rite, Mares XR, and Poseidon. If you have other brands you would like serviced at the same time then Pacific Scuba Repair also services our brands plus many other brands such as Aqualung, Apeks, HOG, Hollis, Mares (full line), Oceanic, OMS, and ScubaPro.