Shipping WITHOUT Insured Guaranteed Delivery

There are a few countries for which we are unable to offer insured international shipping with guaranteed timely safe arrival. If you are willing to accept the risk, Dive Gear Express may ship directly upon receipt of non-refundable payment by international wire transfer. Please consider carefully before purchase.

This page explains how non-guaranteed shipping works, when it may be offered, and how it differs from our standard guaranteed safe arrival shipping methods.

Dive Gear Express offers international shipping with guaranteed safe arrival via USPS, UPS, and DHL to most countries. For some destinations, we are unable to offer insured shipping with guaranteed timely safe arrival due to factors such as extended transit times, difficulty clearing customs without high fees or commercial brokerage, or limitations in available carriers or shipping methods.

When guaranteed service is not available, Dive Gear Express may ship directly upon receipt of non-refundable payment by international wire transfer. (We cannot accept payment from or ship to entities subject to United States Treasury Financial Sanctions.) By making non-refundable payment, you accept responsibility for: (1) transit times that may exceed one month. (2) delays or complications with customs clearance or delivery. (3) all import duties and taxes. (4) damage, pilferage, or non-delivery.

To place an order shipping to a country or using a carrier method for which safe arrival cannot be guaranteed, proceed as follows:

Shop our website as normal and add your selections to your shopping cart. When complete, view cart and select "Proceed to Checkout."
Select In-Store Pickup as the shipping method. This will override the shipping address and may display Florida sales tax; tax will be removed later.
Select Wire Transfer as the payment method.
Uncheck "My billing and shipping address are the same" and edit the address as needed.
Enter the desired shipping address and preferred shipping method in the Special Instructions/Order Comments box and submit the order.

We will prepare a proforma invoice with the correct addresses and shipping cost and send it along with wire transfer instructions. Once funds are received, we will ship your order. For non-guaranteed shipments, delivery terms are CPT Destination (Incoterms 2020). Under CPT, we are responsible for packing, export documentation, and shipping costs. Risk transfers to you when the shipment is delivered to the carrier at our location. You are responsible for customs clearance, import duties and taxes, and final receipt from the carrier.

Tek Tip

Customs Clearance for Small Parcels

Nothing in life is certain but death, and taxes. - Ben Franklin 1789

Purchasing low-value consumer goods for international delivery is simple. The process is not much different than purchasing online from a local merchant, but consumers unfamiliar with international transactions are sometimes not aware that their federal government may have import tariffs (duty) on goods entering from outside their country. Likewise, local governments also have their usual consumption taxes (GST) or value added taxes (VAT). They are assessed during Customs clearance and paid by the carrier as the package enters the country; then the monies are reimbursed to the courier by the package recipient upon delivery. Carriers may also include a surcharge for paying the duty and tax in advance then collecting in arrears. Import fees may be different for named individuals at a residential address than addresses containing a business name or delivered to a business address.

As a global retailer, US Dollar (USD $) prices shown on the Dive Gear Express website can not include your local tax or duty. In almost all cases, we also can not include these as part of our order transaction^† because tax and duty must be determined by, and remitted in local currency directly to, your government. When purchasing locally, the duty and tax may be "invisible" to the consumer because they are included as part of the merchant's retail price, although this practice varies widely depending on the locale and product.

Dive Gear Express has already pre-paid all shipping fees. While you do not have to pay any shipping fees, international package recipients should always expect to pay import fees appropriate for your location. Please be aware that refusal to pay your government mandated duty and/or tax can ultimately prove to be very expensive. If the package is returned to us, any refund amount will be reduced by both the outbound and inbound actual shipping costs from the order. If we are unable to retrieve the package, or the return shipping costs exceed the value of the contents, then the abandoned package will be impounded by Customs of the import country resulting in a total loss and no refund.

We guarantee safe arrival of your order.

Guaranteed safe arrival means we are responsible for delivery of the undamaged order to the ship-to address. You are responsible for providing the correct address of a delivery location that is accessible, safe and secure; then collecting the order from the carrier and promptly notifying us of any discrepancies. For international orders shipped outside the US, you are also responsible for paying import fees upon delivery. Please note the special conditions for orders requesting non-guaranteed shipping, and orders shipped to package forwarding services.

† We do our best to make our international customers aware of duty and tax. We prominently display the International Notice in bold type on our Ordering Guide, Pricing & Payment and Shipping & Delivery information pages, as well on our Shopping Cart. We also include the notice in the Thank You page shown following a successful Place Order plus in the order acknowledgement e-mail.