Company
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Sending Equipment to Us for Service
Important: We only service brands and models we sell, because we are unable to provide factory authorized service for brands and models that we don't sell. Enter the order for service using our website. If you have any specific problems or concerns with the equipment, please make note of them in the special instructions section ...
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Dive Gear Express is Both Online and Local
Dive Gear Express is not only an online retailer, we are also a boutique local dive shop with a specialized clientele arising out of the unusual nature of our local diving marketplace. Our Southeast Florida location is ground zero for some the best and most varied warm water diving in North America. In our area there are over ...
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Our Impressum
An impressum is a statement of authorship and ownership, legally required on websites in some countries, and contains information related to business operations, licenses, registrations, certifications, legal and tax matters. Dive Gear Express® is the author and owner of this website. Dive Gear Express offers experienced divers ...
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History of Dive Gear Express
Early in the new millennium a south Florida local dive shop located in a retail strip mall in Pompano Beach, built a website that featured technical diving products from a single brand. The website accepted it's first online order (with free shipping) on the morning of March 1st, 2003, dispatched on the same day, and delivered ...
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About e-Commerce and Your Rights
In consideration for receipt of full payment, the offer of your order is accepted by Dive Gear Express upon our delivery of the ordered products. Ordinary retail commerce in the US is regulated on the basis of that legal precedent, although electronic commerce is setting some new precedent. In e-commerce some of this may be ...
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We Can't Always Take Blame for the Problem, But Do Take Responsibility for the Solution
Over the years we have shipped a great many packages to both domestic and international destinations from our facility in Florida using USPS, UPS and DHL services. Most shipments arrive without issue. While we do everything within our power to assure a smooth delivery, in our long experience an occasional shipment may be ...
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Authorized Dealer
Dive Gear Express is an authorized dealer for first quality, brand name, scuba diving equipment. Our website honestly indicates the stock status of all our products and you can easily contact us for answers to your questions. Your e-mail and telephone inquiries will be handled by experienced divers and diving instructors. ...
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Shipping via LTL Freight
Our LTL shipments are normally strapped to a wooden pallet and further protected with stretch plastic wrap. Unless you have paid extra for special services, the delivery point is typically the edge of a semi-trailer truck tailgate. It is the responsibility of the recipient to collect the palletized shipment from the 48-inch ...
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Minimum Advertised Price Policy
Dive Gear Express operates in a difficult environment of hyper-competition within our industry. Minimum Advertised Price (MAP) policies are widespread among dive industry brands as a strategy to manage the self-destructive nature of hyper-competition on price. Increasingly many online dive retailers have adopted MAP evasion ...
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Customs Clearance for Small Parcels
International Notice: Orders shipped outside the US are subject to local import fees collected by the courier upon delivery. Please read our SCUBA Diving Equipment Import Duties and Taxes (VAT) page for detailed country by country guidelines to estimating duties and taxes. Nothing in life is certain but death, and taxes. - Ben ...
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