If you have not yet received notification that your order has shipped, we can accommodate most types of edits to your order.

For simple changes to your order, you can just reply to the order confirmation e-mail you received to make your request. If you prefer, you can also send your request via our Contact Us page with enough information to identify your order. If the edit results in a change in the payment total for your order, depending on how you paid we may be able to adjust the payment amount or we may need to issue a separate refund or payment request in the amount of the adjustment.

For significant additions it's often more expedient to just place another order, and in the "special instructions" dialog box just above the "Place Order" button request we merge the order with the previous order number. If you are due any refund of shipping charges we'll make the appropriate adjustment.

For significant changes please keep in mind that our manual edits may increase the likelihood of an error. Depending on the circumstances it may be easier to enter a replacement order and in the "special instructions" dialog box just above the "Place Order" button request we cancel the previous order number.