Why doesn't my preferred carrier appear as a shipping option for my country?
In some cases, one or two carriers might appear as shipping options but all three of our carriers (USPS, UPS, and DHL) may not appear as a guaranteed international shipping option. This is based on our consistent loss experiences when shipping via specific carriers to a few specific countries where once the package enters customs and/or the carrier local offices it has disappeared or remained undelivered without recourse.
Frequently requested countries for which we are unable to guarantee timely safe arrival via some carriers include (but are not limited to): Brazil, Chile, Indonesia, Mexico, Portugal and Thailand. For countries that we are unable to ship and guarantee safe arrival via your preferred carrier, we recommend hiring a third party package forwarding service. For more information see Forwarding Services for International Customers.
Dive Gear Express IS able to ship directly to most countries for which we are unable to guarantee safe arrival, upon receipt of non-refundable order payment by international wire transfer. For further information see Non-guaranteed Shipping.