Chat or e-mail with us using the Messaging Icon that always floats in the lower right hand corner of our website. During business hours we reply to chats immediately and e-mails in a few minutes, otherwise we reply the next business day. Your inquiries will be handled by divers and diving instructors.

You may Contact Us via telephone and we are happy to answer your questions, however for any order related or customer service issues we ask you to send an email to provide us an authenticated audit trail in our management systems. For your security, our staff are also not allowed to take your payment information by telephone.

We do NOT recommend trying to communicate directly with us via social media messaging systems or community discussion boards for the purpose of customer service related questions. They are monitored by our marketing team with less frequency than our customer care team monitors our customer service contact points.