When placing a new order, our fulfillment staff is not automatically alerted to the availability of merchandise discount. To apply your store merchandise discount please follow these instructions:

1. Checkout with a debit or credit card as the payment method. DO NOT select any other method because they might charge your account in full before we have an opportunity to apply the merchandise discount amount.
2. Use the same e-mail address as the one that was previously given a merchandise discount amount.
3. IMPORTANT: Use the Order Comments dialog box during checkout to write a request we apply your store merchandise discount amount to this order and include the words "Store Credit" or "Store Discount" in your message.
4. Complete the new order as normal. Your merchandise discount amount will be applied to the merchandise on your order. Your card will be used to collect the remaining balance along with sales tax and shipping charge, if any of those are applicable.

Merchandise discount amounts may only be applied to store merchandise and can not be used to pay for sales taxes or shipping charges. Merchandise discount is not a gift certificate, stored value card, or similar instrument. Merchandise discount amount is not transferable, has no value and cannot be redeemed for cash.