International shipments may be subject to applicable import duties, taxes, and carrier clearance fees. The amounts depend on the destination, products, value, and country of origin. Charges not collected during checkout may be collected by the carrier before or at delivery. Couriers and postal operators may charge fees for clearance, handling, or advancing duty and tax payments; amounts and minimum charges vary by destination and service.
Unexpected payment requests deserve a careful check. Use your tracking number on the carrier's official website to verify the shipment and any charges. Go directly to the carrier's website rather than following an unfamiliar link in a text message or e-mail. Where online payment is available, paying verified charges before delivery can help avoid delays. For UPS and DHL, start with UPS tracking or DHL On Demand Delivery.
If you choose to pay the delivery person, carefully examine the duty and tax invoice. If the amount seems improper or duplicates a payment already made, ask for a copy and verify it with the carrier before paying. Contact us promptly if you need help with a Dive Gear Express shipment.
Dive Gear Express has already prepaid the shipping charges for your order. Legitimate import duties, taxes, and carrier clearance or handling fees can still be payable separately. See our Import Duties and Taxes page for general estimates.